Employment Assistance Services Officer

The Coast Salish Employment and Training Society (CSETS) is seeking an enthusiastic person to be part of our team. The Employment Assistance Services (EAS) Officer will provide a variety of services that support the diverse needs of our members, clientele, and Service Canada that relate to employment and training. This is a full-time term position ending March 31, 2027

 Reports to: Executive Director 

Duties:

  • Provide direct services, such as informal counselling, one-to-one support, case planning and goal development to clients within the WILNEW Region.
  • Assess barriers to employment/education and assist clients with job readiness skills, job search strategies, writing resumes and preparing for job interviews.
  • Work closely with the Coast Salish Employment and Training Society Finance and ARMS Departments
  • Follow the procedures for the protection of client personal information and their files
  • Maintain accurate case files, case management plans, and follow-up 

Knowledge, Skills and Abilities:

  • Knowledge of and experience with First Nations employment and education issues.
  • Knowledge and experience with educational institutes, organizations, and their training programs within the WILNEW Region
  • Strong case management skills and knowledge of integrated case management processes.
  • Computer proficiency in Microsoft Office, internet research skills, and database familiarity.
  • Have effective and pleasant oral communication skills in dealing with the public, telephone calls and incoming visitors
  • Know office routines and duties including operating office equipment, filing, answering phones, checking mail, ordering supplies, and recording in the daily log phone calls, messages, visitors, mail, deliveries, minute taking, etc.
  • Have ability to adhere to principles of confidentiality in respect to sensitive and confidential issues that the organization deals with. Be willing to sign and adhere to the organization’s oath of confidentiality document.
  • Able to work independently and within a team environment

Experience

  • Several years’ experience in services related to employment and education
  • Valid driver’s license and access to a reliable vehicle is required
  • Provide Criminal Records Check

Hours:  Monday to Friday from 8am to 4pm with a 1-hour unpaid lunch for a total of 35 hours a week  

Please submit resume and cover letter attention to:

Lisa.seward@csets.com

Deadline: September 11, 2026

Please Note: Only those candidates that are shortlisted will be contacted 

Pursuant to section 41 of the BC Human Rights Code, preference may be given to applicants of Aboriginal ancestry.